Need help? We want you to find what you’re looking for. Chances are, you'll find the answer here. Save time by using our online services and guides, or get in touch with us.
See what you need to do if you want to leave, stay or come to Australia during COVID-19.
See how to notify us of changes to your address or passport details or check status of your application.
See how to pay online and how to pay for paper applications.
See how to withdraw your visa application.
If you submitted your application online or have previouisly imported your application into your ImmiAccount, you will be able to find your TRN and Visa Grant Number in your ImmiAccount.
See what you can and must do if your visa is expiring or has expired.
See how to get a certificate to prove your Australian citizenship, get a certificate corrected or get the citizenship status of a deceased person.
See who can help you apply for a visa or citizenship.
When you have chosen the visa you are going to apply for, see how to submit an application and how to attach documents.
