How long will my application take to be processed?
See
Visa processing times
Can I have a progress update on my application?
We are unable to report on the progress of individual applications. If you have lodged your application online, you can check the status of your application through
ImmiAccount.
My application is urgent. Can you prioritise it?
A Partner visa application might be prioritised where you can demonstrate compelling and compassionate circumstances. There is no guarantee that your application will be given a higher priority as other applicants might have equally or more compelling and compassionate circumstances.
Applications can only be considered for priority processing where all the required information has been submitted and all relevant legislative requirements are met before an application can be finalised.
Details of required documents can be found in your application in ImmiAccount. For more information go to Step 2
‘Gather your documents’ on the relevant visa page:
Once you have submitted all the necessary information, you may request priority processing using the
Partner Processing Enquiry Form.
I am having difficulties with ImmiAccount. Where do I go for help?
Go to
Applying online or paper. Check
‘Technical help’.
If you are invited to apply by paper and you are required to contact the Partner program, use the
Partner Processing Enquiry Form.
How do I withdraw my visa application?
Go to
Withdraw an application
- upload or email a signed consent form for each applicant,
and
-
withdraw both visas if your application is for a combined Partner visa (subclass 309/100) or (subclass 820/801).
What Partner visa do I hold? What are the conditions of my visa?
Go to
Check visa details and conditions.
Can I get a Visa Application Charge (VAC) refund?
Refer to
Getting a refund.
My visa has been refused, how do I apply for review of the decision?
If your application is reviewable, your notification of the refusal decision will contain information regarding an option to apply for review to the
Administrative Review Tribunal.