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Who can help you with your application?

​Scam alert: the Department of Home Affairs does not charge a fee to fast-track a humanitarian visa. ​

There are registered migrati​​on agents and legal practitioners who work for non-commercial organisations in Australia that do not charge a fee for their services. Check the Office of Migration Agents Registration Authority’s Register and click on the ‘Non-commercial organisation' box if you require a service that does not charge a fee: https://portal.mara.gov.au/search-the-register-of-migration-agents/


Only certain people can help you with your visa application.  This help is immigration assist​ance.

What is immigration assistance?

Immigration assistance is when a person uses knowledge of, or experience in, migration procedure to assist with visa applications or other visa matters by:

  • preparing, or helping to prepare a visa application or other document
  • advising about a visa application or visa matter
  • representing in, or preparing for, proceedings before a court or review authority in relation to a visa matter.

If you appoint someone to give you immigration assistance, they must be: