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Health

Arrange your health examinations

We may ask you to have health examinations. If we do, we will give you: 

  • a list of the examinations you must have

  • an identifier we call a HAP ID

You will need the HAP ID to make an appointment for your health examinations.

​If you are unable to undergo the health examination within the timeframe requested in your Request for Health Examination letter, you should notify the Department by attaching details through your ImmiAccount.

If you have not yet lodged a visa application or have not been requested to undertake an immigration medical examination, there is no need to contact a visa medical services clinic in Australia or an overseas panel clinic at this time.​

In Australia​

Arrange your health examinations with our migration medical services provider, Bupa Medical Visa Services.

Book your examinations online at Bupa Medical Visa Services.

Call 1300 794 919 to arrange your health examinations if:

  • you do not have internet access, or
  • you need to arrange a Carer visa assessment, or
  • you need to arrange a fitness to depart or travel assessment

Outside Australia

You must be examined by one of the Department’s approved panel physicians or clinics.

A panel physician is a doctor or radiologist appointed by the department to do health examinations outside Australia at an approved clinic.

See how to contact a panel physician by finding the immigration office nearest to you.