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Contact us

Need help? We want you to find what you’re looking for. Chances are, you'll find the answer here. Save time by using our online services and guides, or get in touch with us.

​​​​​​​​Offices outside Australia

We have a number of Australian Embassy/High Commission/Consulate-General offices around the world.

You can apply online for citizenship and most Australian visas through ImmiAccount. This is the preferred and most efficient way to apply.

Our offices are not open to the public. They are by appointment only. If we need to see you, we will contact you by email or send you a letter of invitation.

In many countries we have a Service Delivery Partner (SDP) who provides biometric collection services on behalf of the Department, at Australian Biometric Collection Centres (ABCCs).

​If you have already applied for a visa see our current visa processing times (updated monthly).

Find an office

Select the relevant office to find more information, ​including your nearest Australian Biometric Collection Centre.

Use the drop down menu to find an office by country.​​