You pay a visa application charge (VAC), sponsorship/nomination fee, citizenship application fee or pre-visa ballot application fee so we can assess and validate your visa application. We will not refund these fees to you just because your application, nomination or sponsorship was refused, unsuccessful or there is a change of mind in pursuing the visa application.
Important
If you reverse or cancel a payment for your application, it may become invalid, and you may incur a debt to the Commonwealth.
This may limit your ability to get another visa.
More information about when we can refund, what our processing times are, and how to request a refund or a review of the refund decision is below.
