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Immigration and citizenship

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Applying online or paper

Multi-factor Authentication for ImmiAccount is coming.

From 18 June 2025 the department is introducing Multi-factor Authentication (MFA) to ImmiAccount. For more information, see Strengthening ImmiAccount security through Multi-factor Authentication (MFA).

Applying online in ImmiAccount

ImmiAccount gives you access to many of our online services.

You can use ImmiAccount to:

apply for a visa or citizenship
apply for an APEC Business Travel Card
apply for Australian Trusted Trader
access LEGENDcom
request visitor access to detention facilities
create a Visa Entitlement Verification Online (VEVO) account for an organisation
access your organisation's education provider report (only if you are a principal executive officer).

Do not use ImmiAccount to:

apply for an Electronic Travel Authority (ETA)
check the status of your citizenship application if you lodged it using forms 1300t or 1290 before 17 April 2015.

Use the following guides to help you create your ImmiAccount, apply online and manage your applications.

Help and Support

If you are still unable to resolve your issue. Submit the ImmiAccount technical support form.