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Applying online or paper

​​​Manage your organisation accounts

To create an organisation ImmiAccount, see Create your ImmiAccount.

If you have an individual ImmiAccount you can request to join an organisation account. See Change your account type.

The Organisation Account Administrator role (OAA) allows you to help other users in your organisation with their access issues. If your organisation has an OAA they can invite you to join the organisation and can approve access to online lodgement services.

An OAA can:
  • approve access for new users within your organisation
  • invite staff to create an account
  • reset passwords
  • suspend accounts that are not in use
  • remove accounts from the organisation
  • reset Multi-factor Authentication (MFA).

An OAA cannot approve access to Visa Entitlement Verification Online (VEVO) services or invite staff to create an account with VEVO for Organisations access. This must be requested by the user from their own account.

To use the OAA functions:
  • ​Log in to ImmiAccount
  • Select ‘Manage Account’
  • Select ‘Organisation Account Administration’.​​