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      Multi-factor Authentication for ImmiAccount is coming.

      From 18 June 2025 the department is introducing Multi-factor Authentication (MFA) to ImmiAccount. For more information, see Strengthening ImmiAccount security through Multi-factor Authentication (MFA).

      ​

      ​​​​​​​​​​​Create your ImmiAccount​​​​

      There are two types of access to ImmiAccount. 

      Individual

      You can create an individual ImmiAccount if you are:

      • an individual applicant
      • a family member acting on behalf of an applicant
      • a friend helping with the application process.

      Organisation

      You can create an organisation ImmiAccount if you are:

      • from an organisation
      • a registered migration agent
      • from a sponsoring company.
      ​

      Create an Individual ImmiAccount

      To create an individual ImmiAccount select Create an ImmiAccount.

      Step1: Enter your email address

      Step 2: Enter the emailed verification code

      Step 3: Enter user details

      • Select 'Individual'
      • Enter your details
      • Select 'Continue'.

      Step 4: Enter account details

      • Enter the details
      • Ensure you read and accept the 'ImmiAccount terms and conditions'
      • Select the check box for 'I am not a robot'
      • Select ‘Submit’
      • The 'Login successful' page will display. Select 'Continue'.

      After you create your account you can:

      • make an application
      • request access to organisation services
      • access LEGENDcom (requires the purchase/join of an annual subscription).

      Create an Organisation ImmiAccount

      To create an organisation ImmiAccount select 'Create an ImmiAccount'.

      Step1: Enter your email address

      Step 2: Enter the emailed verification code

      Step 3: Enter user details

      • Select 'Organisation'
      • Select the check box for the services you need
      • Enter your details
      • Select 'Continue' to go to page 2 of the form.

      Step 4: Enter account details

      • Enter the account details
      • Ensure you read the 'ImmiAccount terms and conditions'. Select the check box to accept
      • Select the check box for 'I am not a robot'
      • Select ‘Submit’
      • The 'Login successful' page will display. Select 'Continue'.

      Step 5: Approval

      You do not get an organisation ImmiAccount until an Organisation Account Administrator (OAA) or we approve it. An OAA approves your organisation ImmiAccount first when:

      • your organisation has an OAA
      • you selected 'Online Lodgement' only.

      We send a reminder email to the OAA after 7 working days if it hasn’t been approved.

      We approve your organisation ImmiAccount:

      • after an OAA approves your account, or
      • when your organisation is not already in ImmiAccount, or
      • when you selected 'Visa Entitlement Verification Online (VEVO)'.

      We usually approve an organisation ImmiAccount in 4 working days.

      Your account will remain an ‘Individual’ account until we approve your access request.