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Visa Entitlement Verification Online enquiry form

​​​​​​​​​Use this form if you are:

  • a visa holder and have encountered an error message when attempting to use VEVO
  • an organisation trying to obtain VEVO for Organisations access and the Organisation Account Administrator (OAA) is no longer employed in your organisation or you require clarification or assistance with VEVO

You will receive a response within 5 working days.

This form is not for enquiries about:

You will not receive a response if your request does not relate to VEVO, our systems show you have successfully obtained your visa details, or less than 7 working days have passed since a decision was made on your application.