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Contact us

Need help? We want you to find what you’re looking for. Chances are, you'll find the answer here. Save time by using our online services and guides, or get in touch with us.


In Australia

Telephone guidance is a supplement to the guidance that can be found on our website.

See what we can help you with if calling from within Australia.

Outside Australia

Check our website for any visa and citizenship information. If you still have further questions or require more information, see our services outside Australia.

What you can do yourself

Search our website.

If you are unsure about which visa is right for you, use the visa finder.

If your situation has changed, use change of situation.