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Document Verification Service Assistance

​​​​​​​​​​​​​​​The Document Verification Service (DVS) is a joint initiative of the Australian Government and State and Territory Governments

The DVS allows individuals to verify their identity in a fast, secure and private way. The DVS is a hub that acts as a router and does not store your personal information.

The DVS provides a 1:1 digital match of the biographical information on identity documents, to the original issuing agency.

Use this form if you are having difficulties verifying your Home Affairs-issued document in DVS.

  • Home Affairs-issued document types:​
    • ​Visa - linked to foreign passport or DFTTA (excluding PL056)
    • ImmiCard
    • Citizenship documents
    • ASIC/MSIC

This form is not intended for the following:​

If you are a temporary visa holder you must be in Australia to use DVS​​.

List one person per form only.