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Immigration Status Resolution Service

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How we can help

Our Immigration Status Resolution Service can help you if you can’t resolve your immigration status through Your visa is expiring or has expired.

We can help you if you do not have a valid visa and have become an unlawful non-citizen. We can also give accurate information on how to avoid becoming unlawful in the future.

Our status resolution officers can:

  • explain your visa options
  • tell you how decisions you make now can affect your options later
  • help you plan to leave Australia
  • refer you to other services where necessary.

You can meet with a status resolution officer if you hold a Bridging visa E or are an unlawful non-citizen. Find out more at Meet with us​.

Overstaying your visa is not worth the risk.

Sometimes, things don’t quite go to plan.

Circumstances may change, and you may suddenly find you have overstayed your visa.

Take control. Plan ahead.

Don’t risk law enforcement finding you first.

The Immigration Status Resolution Service can provide you with the information you need to make the right decision to move forward.

So, if your visa has expired, book an appointment to chat with an Immigration Status Resolution Officer.

We’ll help you work out your next steps.

Status Resolution Support Services Program

You may also be eligible to receive assistance from the Status Resolution Support Services Program.

For more details, refer to Status Resolution Support Services.

The Returns and Reintegration Program

If you don’t have the right to remain in Australia, you must depart. The Returns and Reintegration Program may be able to assist.

You can find out more at Help to leave Australia.

Apply for a Bridging visa E

If your visa has expired, you need to apply for a Bridging visa E. It is a short-term visa that lets you remain lawful while you make arrangements to leave Australia. You can apply through your ImmiAccount for free.

Apply for a Bridging visa E

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