Contact the Immigration Status Resolution Service
If you hold a Bridging visa E on departure grounds, or do not hold a valid visa and have become an unlawful non-citizen you can request assistance through the Immigration Status Resolution Service by email at
status.resolution@homeaffairs.gov.au.
Please note that we cannot assist with enquiries relating to the outcomes for substantive visa applications.
In-person support — upcoming community visits
Status resolution officers are available at the below times and locations for you to speak with face-to-face. No appointment is needed.
Australian Capital Territory
There are no visits at this time.
New South Wales
There are no visits at this time.
Northern Territory
Darwin
Casuarina Library meeting room
17 Bradshaw Terrace
23 June 2025
9:30 am to 12:30 pm
Queensland
Gatton
Lockyer Valley Community Centre
14 Crescent Street
19 June 2025
11:00 am to 3:00 pm
South Australia
There are no visits at this time.
Tasmania
There are no visits at this time.
Victoria
Broadmeadows
Broadmeadows Community Hub
180-182 Widford Street
30 June 2025
11:00 am to 5:00 pm
Western Australia
There are no visits at this time.
