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Immigration Status Resolution Service

​​​​​​​​​​​​​​​​​​Contact the Immigration Status Resolution Service

If you do not hold a valid visa or you are on a Bridging visa E, you can request an appointment with the Immigration Status Resolution team.​

Request an appoinment​

Please note: This service supports people who:

  • hold a Bridging visa E, or
  • do not hold a valid visa.​

We do not manage general visa enquiries or other visa types. You will not receive a reply if your enquiry is about a matter we do not manage.​

You can also email us at ​status.resolution@homeaffairs.gov.au.​​

In-person support — upcoming community visits

Our status resolution officers are available in person at the following locations and times. You do not need an appointment.​

Australian Capital Territory

There are no visits at this time.

New South Wales

There are no visits at this time.

Northern Territory

Darwin
Casuarina Library meeting room
17 Bradshaw Terrace
7 July 2025
9:30 am to 12:30 pm

Queensland

There are no visits at this time.

South Australia

There are no visits at this time.

Tasmania

There are no visits at this time.

Victoria

Broadmeadows
Broadmeadows Community Hub
180-182 Widford Street
30 June 2025
11:00 am to 5:00 pm

Western Australia

There are no visits at this time.