Requesting an electronic record of your permanent visa – help page
You can find information about who can request to have their permanent visa recorded electronically and what form to use based on your circumstances at
Proof of permanent residence.
Once you start filling out one of these forms you cannot save it for completion later. The information on this page is to assist you to prepare the required information and supporting documentation for making a request to have your permanent visa recorded electronically. The information and documents required are applicable to both forms.
NOTE: If your situation does not fit the circumstances for using one of these forms and you attempt to use one to submit an unrelated enquiry or request, we will not process your request. We will instead direct you to the Department’s help and support
Contact Us page.
