If you are affected by domestic and family violence, you are not alone. You have the right to feel safe. There is support available, regardless of your visa status.
National support services
There are organisations to help you with
counselling, support and advice. They can also help you with:
Most helplines are free from a landline, payphone and most mobile phones. The phone number will still appear on your phone bill. This means that anyone who can see your phone bill will be able to see you made a call to the number.
We recommend using any website in private browsing mode where possible. If not, you should clear your browsing history.
For information about staying safe online, see online security and our website.
For tips on improving your online safety, check the eSafety Commissioner’s online safety checklist.
If you need help accessing identity documents issued by your government, you can contact your home consulate or embassy. Visit the Department of Foreign Affairs and Trade website at
Foreign Embassies and Consulates in Australia.
If you are outside Australia, you can find advice about local support groups and help at United Nations High Commissioner for Refugees.
State and territory support services
There are support services available that can help you in your state or territory.
ACT Policing
Victims Support ACT
Domestic Violence Crisis Service
Women's Legal Centre ACT
Legal Aid ACT
- Website: Legal Aid ACT
- Phone: 1300 654 314 (Mon-Thurs 8.30am to 7pm & Fri 8.30am to 5.00pm)
Beryl Women Inc
NSW Police Force
NSW Victims Services
Domestic Violence Line
Legal Aid NSW
- Website: Legal Aid NSW
- Phone: 1300 888 529
(Mon-Fri 9.00am to 5.00pm)
Women’s Legal Service NSW
- Website: Women's Legal Service NSW
- Phone: Domestic Violence advice line (02) 8745 6999 (Mon 1.30pm to 4.30pm, Tues 9.30am to 12.30pm, Thurs 1.30pm to 4.30pm, Fri 9.30am to 12.30pm )
Immigration Advice and Rights Centre
Women's Domestic Violence Court Advocacy Service (WDVCAS)
- Website: WDVCAS
- Phone: 1800 938 227
Link2Home Homelessness
- Website: Link2Home
- Phone: 1800 152 152 (24 hours, 7 days)
Immigrant Women's Speakout
NSW Multicultural Centre for Women’s and Family Safety
Northern Territory Police Force
Victims Support
Sexual Assault Referral Centres
- Website: Sexual Assault Referral Centres
- Phone: (08) 8922 6472 (24 hours, 7 days) or:
- Darwin: 08 8922 6472
- Katherine: 08 8973 8524
- Tennant Creek: 08 8962 4361
- Alice Springs: 08 8955 4500
Darwin Domestic Violence Counselling Service
Central Australian Women's Legal Service (CAWLS)
- Website: CAWLS
- Phone: 1800 684 055 (Mon-Fri 8.30am to 5.00pm)
Katherine Women's Information and Legal Service (KWILS)
- Website: KWILS
- Phone: 1800 620 108
Top End Women's Legal Service (TEWLS)
- Website: TEWLS
- Phone: 1800 234 441 (Mon-Fri 8.30am to 4.30pm)
Women’s Safety Services of Central Australia (WoSSCA)
Queensland Police Service (QPS)
- Website: QPS
- Phone: 131 444 (24 hours, 7 days)
Victims Assist Queensland
Homelessness Hotline
Women’s Legal Service Queensland
North Queensland Women’s Legal Service
Legal Aid Queensland
- Website: Legal Aid
- Phone: 1300 651 188 (Mon-Fri 8.30am to 4.30pm)
Refugee and Immigration Legal Service (RAILS)
- Website: RAILS
- Phone: (07) 3846 9300 (Mon-Fri 11.00am to 12.30pm and 1.30pm to 4.30pm)
DV Connect
- Website: DV Connect
- Phone: 1800 811 811 (24 hours, 7 days)
South Australia Police
Victims of Crime
Women’s Legal Service South Australia
Legal Services Commission of South Australia
Women’s Safety Services SA (WSSSA)
- Website: WSSSA
- Phone: 1800 800 098
Tasmania Police
Victims Support Service
Tasmanian Refugee Legal Service
Legal Aid Tasmania
Women’s Legal Service Tasmania
Victoria Police
Victims of Crime
Legal Aid Victoria
Women’s Legal Service Victoria
Refugee Legal
- Website: Refugee Legal
- Phone: (03) 9413 0100 (Wed and Fri 10.00am to 2.00pm)
South-East Monash Legal Service
Northern Community Legal Centre
InTouch
- Website:
inTouch
- Phone: 1800 755 988
(Everyday 9.00am to 5.00pm)
Safe Steps Family Violence Response Centre
- Website: Safe Steps
- Phone: 1800 015 188 (24 hours, 7 days)
Western Australian Police Force
Victims Support Service
Women’s Domestic Violence Helpline
Circle Green Community Legal
Encompass Legal and Community Services
Legal Aid WA
- Website: Legal Aid WA
- Phone: 1300 650 579 (Mon-Fri 9.00am to 4.00pm)
Ishar Multicultural Women’s Health Services
Multicultural Services Centre of WA
Luma Women’s Health Services Perth
