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Domestic and family violence and your visa

We can support victims of domestic and family violence by assisting them to regularise their visa status.

​​​​​​​​​​​​​​​​​​​If you are affected by domestic and family violence, you are not alone. You have the right to feel safe. There is support available, regardless of your visa status.

National support services

There are organisations to help you with counselling, support and advice. They can also help you with:

Most helplines are free from a landline, payphone and most mobile phones. The phone number will still appear on your phone bill. This means that anyone who can see your phone bill will be able to see you made a call to the number.

We recommend using any website in private browsing mode where possible. If not, you should clear your browsing history. 

For information about staying safe online, see online security and our website.

For tips on improving your online safety, check the eSafety Commissioner’s online safety checklist.

If you need help accessing identity documents issued by your government, you can contact your home consulate or embassy. Visit the Department of Foreign Affairs and Trade website at Foreign Embassies and Consulates in Australia.

If you are outside Australia, you can find advice about local support groups and help at United Nations High Commissioner for Refugees.​​

​​​State and territory support services

There are support services available that can help you in your state or territory.

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