We do not provide pre-lodgement migration advice. You can find visa information by visiting the
Department of Home Affairs website. You can also refer to the Embassy, Consulate or High Commission website for the country you are in.
If you already hold a visa, check your visa status and entitlements using
Visa Entitlement Verification Online (VEVO).
If you do not have your departmental reference number or visa grant notification, you can request this information by completing the
Request for reference number form. We will then email your reference number to you.
If you hold a valid permanent or provisional Family visa and cannot travel to Australia before the first entry arrival date, complete the
travel facilitation letter request form.
If you have an enquiry about a Child, Adoption or Orphan Relative visa, complete the
Child and orphan relative visa processing centre form.
The Australian Embassy Bangkok does not process Resident Return Visa (RRV) applications. For further information on RRVs, see Subclasses 155 and 157 Resident Return visa.
If you have a valid visa but have a new passport, follow the instructions to
update your passport details.
Use the form below if you still need more information or have a different enquiry. We will take around 5 business days to respond to your enquiry. Do not send multiple enquiries within this time period.
We will not respond to progress enquiries if the application is within
Global visa processing times.
