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Working Holiday Maker (WHM) program

Letter of support

You must obtain a letter of support or introduction from the Australian Government in order to apply for a visa under Work and Holiday arrangements with any of the following countries.

  • Ecuador
  • Greece
  • Hungary
  • Indonesia
  • Luxembourg
  • Malaysia
  • Peru
  • Poland
  • San Marino
  • Slovak Republic
  • Slovenia
  • Thailand
  • Turkey
  • Uruguay
  • Vietnam

The Department of Home Affairs issues this letter for no charge. You can request this letter by emailing: requestsupportletter@homeaffairs.gov.au.  

Your email request must include:

  • your full name and date of birth
  • the name of the Work and Holiday partner country to which you wish to travel
  • your residential address
  • scanned colour copies of:
    • your valid Australian passport
    • one other form of identification with your current residential address (for example, a driver's licence)
    • evidence of your tertiary qualifications, a letter from your tertiary institution confirming the level of study, or academic transcripts. A letter confirming enrolment will not be accepted as evidence of tertiary qualifications.

You will receive a response by email in approximately 10 working days. Please note that assessment of your visa application is the responsibility of the partner country and this letter does not guarantee that a visa will be granted.