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Applying for a subsequent TPV or SHEV

​​​​​​​​Applying for a subsequent TPV or SHEV - Frequently Asked Questions​

I have already been granted a TPV or SHEV. Why should I apply for another TPV or SHEV?

Temporary Protection visas (TPVs) and Safe Haven Enterprise visas (SHEVs) are temporary protection visas. TPVs cease 3 years after date of grant and SHEVs cease 5 years after date of grant, unless you make a valid application for a subsequent TPV or SHEV while holding your visa.

If you hold a TPV or a SHEV and you want to remain in Australia beyond your visa cease date, you must apply for a subsequent TPV or SHEV.

You must lodge your application before your current visa ceases.​

If you make a valid application for a subsequent TPV or SHEV while you still hold your visa:

  • your TPV or SHEV will continue to be in effect until we make a final decision on your application
  • you will remain eligible for benefits such as Medicare and Centrelink payments
  • you will be able to work and study while you hold your visa

If you do not make a valid application for a subsequent TPV or SHEV before your TPV or SHEV ceases and you remain in Australia, you will become an unlawful non-citizen. You may be barred from applying for a subsequent TPV or SHEV. You will lose access to benefits such as Medicare, Centrelink payments and work and study rights. We will expect you to depart Australia.

If your TPV or SHEV has ceased already and you are an unlawful non-citizen, contact the Status Resolution Service by calling 1300 853 773.

How can I check when my visa ends?

You can check the visa expiry date on your Visa Grant Letter, or you can use our free and secure Visa Entitlement Verification Online (VEVO) system.

You can also download the myVEVO app from your app store.

We may send you emails or SMS messages reminding you that your visa will cease soon. Make sure that you have provided your latest mobile number and email address to us.

When should I apply?

We recommend you apply for a subsequent TPV or SHEV three months before your current TPV or SHEV ceases. This will give us time to check for any application bars or other issues that may prevent you from lodging a valid subsequent application before your current visa ceases.​

Has the Minister lifted the s46A application bar for SHEV holders?

Yes. The Minister has lifted the s46A application bar to allow all unauthorised maritime arrivals holding a SHEV to make a valid subsequent SHEV or TPV application. You must apply while holding your SHEV.

If you hold a SHEV, we will send you a letter by post to your last known residential address to notify you of the bar lift. If you have chosen to be contacted by email, we may send you the bar lift notification by email instead.

We will also send visa cessation reminders via SMS and email to all SHEV holders who have provided us with their email address and mobile phone number.

Make sure that you give us your current contact details, so you can receive the bar lift notification and the text and email reminders. It is your responsibility as a visa holder to let us know within 28 days if you change your home address and to keep your contact details up to date.

You can update your residential address, mobile or email address in your ImmiAccount or by completing Form 929 Change of address and/or passport details (172KB PDF).

I am a SHEV holder. Should I apply for a subsequent SHEV?

You can apply for a subsequent SHEV or a TPV after we notify them of the s46A bar lift.

SHEV holders trying to meet the SHEV pathway requirements to apply for other visas should apply for a subsequent SHEV. You need to hold a SHEV (not a TPV​) while working or studying in regional Australia to meet the SHEV pathway.

For more information, see the SHEV pathway requirements.​

I am a TPV holder. Can I apply for a subsequent SHEV instead of a TPV?

Yes. If you are a TPV holder and your TPV will cease soon, you can apply for a subsequent SHEV instead of a TPV.

To apply for a SHEV you need to indicate on the application form that you, or someone included in your application, intends to work or study in regional Australia.

For more information, see SHEV.

Do I need to ask the Minister to lift the section s46A application bar before I apply?

No. The Minister has lifted the s46A application bar to enable all TPV and SHEV holders to make a subsequent TPV or SHEV application, as long as you apply while holding your TPV or SHEV.

If you are an unauthorised maritime arrival holding a SHEV, you need to wait until we notify you of the bar lift before you can mak​e a valid subsequent application. If you try to apply before we notify you, your subsequent application will be invalid.

Make sure you keep your contact details with the Department updated so that you receive the bar lift notice. For more information, see: Your personal details have changed​.

How do I apply?

You can apply for a subsequent TPV or SHEV online using ImmiAccount.

If you apply online, you will be able to check the status of your application through ImmiAccount, including any correspondence we send you.

If you are unable to apply online, you can apply using a paper application Form 1505 Application for a subsequent Temporary Protection visa (TPV) or Safe Haven Enterprise visa (SHEV).

If you use paper application form 1505, send the completed application form, supporting evidence and any other documents by post to:

Protection Visas
Department of Home Affairs
GPO Box 9984
SYDNEY NSW 2001

Note: If you use Form 866 - Application for a protection visa to apply for a subsequent TPV or SHEV your application will be invalid.

Do I need to apply for a subsequent TPV or SHEV if my personal details and situation have not changed?

Yes. If you do not apply, you will become unlawful in Australia.

A subsequent TPV ​or SHEV application is a new visa application that needs a new assessment, even if we streamline this assessment in some cases.

It is important that you provide a complete application including all new or additional information relevant to your personal circumstances and to your protection claims.

Even if there have been no changes to your personal details and protection claims since you were​ last granted a TPV or SHEV, we will still have to assess if you engage Australia's protection obligations. This includes checking the current situation in your home country. We also assess whether you meet character and other visa requirements for the grant of a subsequent TPV or SHEV.

What do I need to provide when I apply for a subsequent TPV or SHEV?

This is a simplified application process. You need to inform us of any changes in your personal circumstances since we granted your TPV or SHEV. 

You will also need to give us the following information since we granted your visa: 

  • details of your overseas travel 
  • your current and previous addresses 
  • any changes to your family composition 
  • declare any criminal offences 
  • any changes to your reasons for claiming protection

You do not need to provide claims or supporting information already provided as part of your previous application. You do not need to ask us for copies of these documents. You will need to provide new claims and supporting information if your previous reasons for claiming protection have changed.

You will need to provide all new or additional information that is relevant to your application.

How can I access documents I previously provided to the Department?

It is not necessary for you to provide us with the claims, information or documents you already provided as part of your previous TPV or SHEV application, unless this information has changed. Therefore, you do not need to ask for copies of these documents from us.

If you still want to access your documents held by us, you can request them under the Privacy Act 1988. For more information, see Requests for records to apply for a subsequent TPV or SHEV.

I am no longer a part of the same family unit. What do I need to do?

If you were granted your TPV or SHEV as a member of the same family unit of someone who claimed protection and you are no longer a member of that person’s family unit. You should apply separately online through ImmiAccount.

You can provide your own claims for protection and attach them online using ImmiAccount. If we need additional information, we will contact you after you apply.

How will the Department assess my subsequent TPV or SHEV application?

We will consider the information you provide in your new application, together with information provided in your previous application, and other information (such as the situation in your home country) available at the time we assess your subsequent TPV or SHEV application.

If we need additional information or if we decide to invite you to an interview, we will contact you after you apply.

We may be able to re-use health, character and security checks conducted during your previous application for your subsequent TPV or SHEV application. We will tell you if you need to do new checks.

Will the Department assess my subsequent application under the Fast Track Assessment process?

Yes, we will assess everyone who makes a subsequent TPV or SHEV application on or after 2 April 2019 under the Fast Track Assessment process.

For more information, see Fast Track Assessment process.

Can I get migration assistance to complete my subsequent application?

If you need help with your application, you can use the services of a registered migration agent at your own cost (including pro-bono).

Government funded migration assistance is not available to subsequent TPV and SHEV applicants.

If you would like to use the services of a migration agent, always check that the agent is listed on the Office of the Migration Agents Registration Authority (OMARA) website.

Visit MARA and search for the register of migration agents.

Will I need to attend an interview?

Not necessarily. We may make a decision on your subsequent application based on the information you provide with your application and information already available to ​us. We will contact you if we need additional information in writing and/or if you need to attend an interview.

How long will the Department take to decide my subsequent TPV or SHEV application?

This may vary, as each case is different.

Finalisations of initial TPV and SHEV applications may take priority over subsequent TPV and SHEV applications.

If you make a valid subsequent TPV or SHEV application while you still hold your TPV or SHEV, your visa will remain in effect while we assess your subsequent application.

Can I travel overseas while applying for a subsequent TPV or SHEV?

If you hold a TPV or SHEV, you may travel overseas after you make a valid subse​quent TPV or SHEV application. Your current visa and its re-entry facility will remain in effect until we make a decision on your subsequent application.

Note that you must be in Australia for the grant of a subsequent TPV or SHEV.

You must obtain our ​written approval to travel before you depart Australia. If you travel without our approval, you will breach visa condition 8570, and we may cancel your visa and the visas of members of your family unit. We may also refuse your subsequent application. For more information, visit Requesting permission to travel.

You should not use the passport or travel document issued to you by your country of nationality. If you do so, we may consider that you no longer need Australia's protection and we may cancel your visa.

If you hold a TPV or SHEV, you are eligible to apply for a travel document issued by the Department of Foreign Affairs and Trade (DFAT).

Contact any Australian Passport Office in DFAT to apply for a Convention Travel Document or a Certificate of Identity.

If you travel overseas, with or withou​t obtaining approval to travel, you do so at your own risk. Consular assistance is only available to Australian citizens, and only to permanent residents in crisis situations.

For more information on travelling overseas, see Australian Government COVID-19 travel restrictions and information for visa holders.

How do I update my contact details?

You must tell us in writing of any change in your residential address within 28 days after the change occurs. You can update your details in your ImmiAccount or by completing Form 929 Change of address and/or passport details.

We recommend you also provide us with your current email address and mobile phone number when you update your details in ImmiAccount or by completing Form 929, so we can send you important reminders about your visa expiry date.

My Special Benefit payments from Centrelink have stopped. What do I do?

If you have made a valid subsequent TPV or SHEV application before your current TPV or SHEV ceases, your visa will remain in effect so you can stay lawful and eligible for Special Benefit and family tax benefit payments from Centrelink until we make a final decision on your application.

If you have made a valid subsequent TPV or SHEV application and your Centrelink payments have stopped, contact your Centrelink office and provide a copy of your ‘Acknowledgement of valid application letter’ and a copy of your VEVO check to seek further assistance. To access your visa details, see VEVO, or download the free myVEVO mobile phone application.

More information on Special Benefit payments is available on the Services Australia website.

If you have not made a valid subsequent TPV or SHEV application and your current visa has ceased, you are no longer eligible to receive payments through Centrelink. Contact the Department of Home Affairs Status Resolution Service by calling 1300 853 773 for advice and assistance.

Will my eligibility for Medicare continue when I apply for a subsequent TPV or SHEV?

If you have made a valid subsequent TPV or SHEV application before your current TPV or SHEV ceases, your visa will remain in effect so you can stay lawful and eligible for Medicare until we make a final decision on your application.

You will need to renew your Medicare card after you apply for a subsequent TPV or SHEV and before your current visa ceases. To renew your Medicare card, you will need to complete a Medicare enrolment form (MS004) available from the Services Australia website or obtained from your local Medicare service centre . You may be able to renew your Medicare card online, by phone or by attending a Medicare service centre. You may need to provide the following:

  • your completed Medicare enrolment form (MS004);
  • a copy of your ‘Acknowledgement of valid application letter’ for your subsequent application(indicating that you hold your TPV or SHEV until a decision is made on your application);
  • identification (ImmiCard);
  • your current Medicare card; and
  • a copy of your VEVO check (indicating that you have unlimited work rights in Australia); or
  • a copy of your current Visa Grant notice.

What happens if the Department refuses my subsequent application?

We will refuse your subsequent TPV or SHEV application if you do not meet the criteria for the grant of the visa. We will write to you to explain the reasons for refusing your application and to advise you of any review rights you may have. 

If your visa application is finally determined and you are found not to engage Australia's protection obligations, and you do not hold another visa, you do not have a lawful right to stay in Australia. You will be expected to return home or to another safe country where you have right of entry.

If you do not depart voluntarily and become unlawful in Australia, we will take steps to remove you from Australia.

For more information, visit your protection visa has been refused or cancelled.

Can you help me to depart Australia now?

There may be free assistance available to help you return home. Visit help to leave Australia to find out more.