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Workers rights and visa protections

All people working in Australia have the same basic workplace rights and protections, regardless of citizenship or visa status. Contracts or agreements cannot take away your rights. Under Australian workplace laws, the Fair Work Ombudsman (FWO) protects and enforces the rights of visa holders.

Your employer can't cancel your visa, even if you’ve breached your visa conditions. Only the Department can grant, refuse or cancel visas.

We have an arrangement with the FWO to support visa holders who approach them for help. Visa holders can seek help without fear of visa cancellation. This arrangement applies even if work-related visa conditions have been breached. This arrangement is the Assurance Protocol.

The Assurance Protocol

What is the Assurance Protocol?

Under the Assurance Protocol, we usually won’t cancel your visa if you have breached your work-related visa conditions because of workplace exploitation, and:

  • you have sought advice or support from the FWO and you’re helping them with their inquiries
  • there is no other reason to cancel your visa (such as national security, character, health or fraud)
  • you have committed to following your visa conditions in the future.

Who does the Assurance Protocol apply to?

The Assurance Protocol applies to people on temporary visas with permission to work, such as:

For temporary visa holders who don't have permission to work, we will consider each case on its merits.

How does the Assurance Protocol work?

The FWO will assess your eligibility for referral to us under the Assurance Protocol. This will occur after the FWO has identified or received a report of your case of workplace exploitation. If you’re eligible, the FWO will always get your permission first before referring your case to us. If you’ve met the conditions and there is no other reason to cancel your visa, we will give you a letter that says we won’t cancel your visa.

The Assurance Protocol only applies to visa cancellations. It doesn’t apply to other visa grants.

What are some signs of workplace exploitation?

There are different types of workplace exploitation. There are also other issues that visa holders may experience. These include:

  • threats to cancel your visa
  • wage underpayments
  • unfair deductions, deposits or ‘cash-back’ schemes
  • failure to provide workplace entitlements, for example paid leave or superannuation
  • withholding your passport
  • pressure to work beyond the restrictions of a visa
  • up-front payment or ‘deposit’ for a job
  • employers avoiding tax by making cash payments
  • unpaid training
  • being classified as an independent contractor instead of an employee
  • unfair deductions from wages for accommodation, training, food or transport.

If you’re a visa holder working in Australia and you’re experiencing workplace exploitation you should ask for help from the FWO.

For more information about workplace rights for all visa holders working in Australia, see Visa holders and migrants.