Temporary visa holder domestic and family violence contact form

This form is for temporary visa holders experiencing domestic and family violence and service providers who are providing support to temporary visa holders. You can use this form to seek information and support about your visa status or other immigration matters.

The Domestic and Family Violence Support Section cannot help with visa cancellations or allegations made against a visa holder. This includes fraudulent claims in a visa application or allegations of domestic and family violence conducted by a visa holder, for example, towards a sponsor. For these matters, you can make a report through Border Watch.

Clients must authorise us to communicate with service providers who are helping them.

For the department to discuss a specific client with a service provider, they will need to:

• attach a signed Consent to disclose information form
• provide a copy of the client’s passport photo page or another form of identification, such as drivers licence or Medicare card.

Migration agents, legal practitioners or authorised recipients should attach the appropriate 956 form:​

• Form 956 - Appointment of a registered migration agent, legal practitioner or exempt person
  
• Form 956A - Appointment or withdrawal of an authorised recipient
  

If a client does not wish to or is unable to give consent, service providers can still use this form to raise issues of a general nature.