The Free Interpreting Service (FIS) provides fair access to key services for people with limited or no English language skills. Engaging a credentialed interpreter can help these clients to access essential services. This is important for conversations about technical, legal or health topics.
Using the FIS is quick and simple. It takes just a few minutes for eligible service providers to register and connect to an interpreter.
Access to the FIS is not time-limited and is available on an ongoing basis. Once approved, eligible service providers can use FIS to communicate with anyone in Australia who is eligible for Medicare and needs an interpreter.