Types of services and support
SETS provides eligible clients with:
- settlement-related information
- advice
- advocacy and
- help to use mainstream and other relevant services.
Our program tailors SETS services to client issues. These issues may vary and change across locations, cohorts and during each client’s settlement journey. Types of activities and deliverables include:
Facilitating domains and SETS activities
The
Refugee and Humanitarian Entrant Settlement and Integration Outcomes Framework (Framework) explains the expected outcomes of the SETS program.
The Framework comprises of 11 domains outlining a structured approach to good settlement and integration outcomes. Each domain reflects an area critical to successful settlement and integration.
The key focus for SETS providers is to build self-agency and self-efficacy in SETS participants. SETS aims to support participants to achieve outcomes that align with these domains. SETS is a flexible program, with services tailored to need.
