You must enter the Reference Number displayed when your application for an ETA was approved by this site.
If you enter the Reference Number incorrectly, your ETA record will not be found.
If you did not apply for your ETA through this site or you did not record the Reference Number when your application through this site was approved, you cannot make an enquiry through this site. You will need to contact your travel agent or airline who will be able to enquire on your visa status.
If your airline or travel agent cannot help, please contact us by email at firstname.lastname@example.org.