Use this form to contact the Department about travellers who have been affected by the current
COVID-19 travel restrictions who want to travel to or out of Australia because they:
- are an immediate family member of an Australian citizen or permanent resident (being spouses, dependent children and legal guardians)
- have a compelling or compassionate reason to travel to Australia urgently
- believe they meet a departure travel restriction exemption
For all other enquiries, please visit the
COVID-19 (Novel coronavirus) and the Australian border page.