pop-up content starts
pop-up content ends

COVID-19 (Novel coronavirus) enquiry form

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Use this form to contact the Department about travellers who have been affected by the current COVID-19 travel restrictions who want to travel to ​or out of Australia because they:

  • are an immediate family member of an Australian citizen or permanent resident (being spouses, dependent children and legal guardians)
  • have a compelling or compassionate reason to travel to Australia urgently​
  • believe they meet a departure travel restriction exemption​​

For all other enquiries, please visit the COVID-19 (Novel coronavirus) and the Australian border page.​